Frequently Asked Questions
Everything you need to know about your Rounderbum experience.
How do I determine the right size for me?
We provide a detailed size chart on every product page. Since our designs are engineered for a precise fit, we recommend measuring your waist and hips and comparing them to our guide before purchasing.
What is your return and exchange policy?
Due to the intimate nature of our products, we only accept returns or exchanges on items that are unworn, unwashed, and in their original packaging with tags attached within 30 days of delivery.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days depending on customs processing.
Are your padding technologies removable?
Many of our enhancement styles feature removable padding for customizable shaping and easy laundering. Please check the specific product description to see if a particular item includes removable or hidden padding.
Is my package discreet?
Yes, we value your privacy. All orders are shipped in plain, unmarked packaging that does not mention the contents or the Rounderbum brand on the outside.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.